Business & Strategy Gemma Johnson Business & Strategy Gemma Johnson

The Business Post-Mortem - Reflection and Planning for the New Year

As we approach the close of another year, now is the perfect time to engage in a thoughtful business post-mortem. This practice allows entrepreneurs and business owners to reflect on the past year's successes, challenges, and lessons, providing valuable insights that can shape a more strategic and prosperous path in the coming year.

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Web Development Gemma Johnson Web Development Gemma Johnson

Why a website backup could save your business

If you own a business, chances are you have a website. And if you have a website, you need to regularly back it up — yet so many businesses fail to do it regularly (if at all). Website backups are like an insurance policy for your site. They protect you in case of an emergency by giving you a copy of your site that you can restore if something goes wrong.

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Business & Strategy Gemma Johnson Business & Strategy Gemma Johnson

Elevate your customer support game: Master the art of effective communication

Providing top-notch customer service can make all the difference in building strong, long-lasting relationships with your customers. And at the heart of great customer service lies effective communication. By mastering the art of effective communication, you can provide exceptional support that delights and satisfies your customers.

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