Business & Strategy Gemma Johnson Business & Strategy Gemma Johnson

Why every business needs an operations manual

Tired of answering the same questions from employees over and over again? An operations manual can be your trusty sidekick, providing a central repository of information that everyone can access. From company policies to step-by-step instructions, it's all there in black and white, freeing up your time and reducing the potential for errors.

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Business & Strategy Gemma Johnson Business & Strategy Gemma Johnson

The Business Post-Mortem - Reflection and Planning for the New Year

As we approach the close of another year, now is the perfect time to engage in a thoughtful business post-mortem. This practice allows entrepreneurs and business owners to reflect on the past year's successes, challenges, and lessons, providing valuable insights that can shape a more strategic and prosperous path in the coming year.

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