PDFs, ebooks and templates

Essential resources to elevate your business.

Tired of inconsistent processes and frustrated employees? Discover how an operations manual can bring order, efficiency, and scalability to your business. This template + training offers a structured and comprehensive approach to documenting your business processes and training your staff.

Includes:

  • Operations Manual Template: Fully customise each section to fit the needs of your business.

  • Companion Workbook: Step-by-step guidance for completing each section.

SOP Template

Organise your business operations with our SOP Template, written for efficiency and clarity. This template + training offers a structured and straightforward approach to documenting Standard Operating Procedures (SOPs), ensuring consistency and quality across your business.

Includes:

  • SOP Template: Fully customise each section to fit the needs of your business.

  • Companion Workbook: Step-by-step guidance for completing each section.

Client Concierge Email Templates

Elevate your business communications with our prewritten templates, a comprehensive swipe file of email templates designed to streamline and maintain a consistent, professional, and effective approach in every email you send.

This swipe file includes 38 email templates, tailored for administrative, service, and sales communications.

    • Quote

    • Invoice Reminder (before due)

    • Friendly Payment Reminder

    • Invoice Overdue - 7 days

    • Invoice Overdue - 14 days

    • Invoice Overdue - 21 days

    • Invoice Overdue - 30 days

    • Final Notice of Debt Collection

    • Change Request

    • Meeting Request

    • Appointment Confirmation

    • Post Consultation Recap

    • Meeting Rescheduling

    • Out of Office Notification

    • Change of Contact Information

    • Apology Email

    • Resolution Email

    • Initial Enquiry - Accepted

    • Initial Enquiry - Declined

    • Follow-Up After Initial Contact

    • Proposal Sent

    • Follow-Up After Proposal Sent

    • Response to Proposal Ghosting

    • Response to Proposal Rejection

    • Contract Signing

    • Welcome New Client

    • Introduction of Team Members

    • Project Update

    • Deadline Reminder

    • Milestone Achievement

    • Service Completion Notification

    • Feedback/Review Request

    • Client Post-Project Follow-Up

    • New Product/Service Announcement

    • Special Offer or Discount

    • Follow-Up After Sales Pitch

    • Referral Request

    • Upselling/Cross-Selling

SEO101 eBook

Boost Your Website's Visibility, Traffic, and Conversions in 7 Days.

SEO101 will equip you with the essential skills and knowledge to expand your website's search engine rankings and drive organic traffic.

It’s one thing to have amazing products and services, have stellar blog posts and great photos - it’s another thing to have people find you and buy from you.

    • Technical SEO Setup - Laying the Foundation for Success

    • Content SEO - Crafting Compelling Content That Captures Attention

    • On-Page SEO - Optimising Your Content for Discoverability

    • Off-Page SEO - Expanding Your Reach and Building Authority

    • E-Commerce SEO - Optimising Your Store for Sales

    • Local SEO - Dominate Your Local Search Results

    • International SEO - Targeting Global Markets