PDFs, ebooks and templates
Essential resources to elevate your business.
Tired of inconsistent processes and frustrated employees? Discover how an operations manual can bring order, efficiency, and scalability to your business. This template + training offers a structured and comprehensive approach to documenting your business processes and training your staff.
Includes:
Operations Manual Template: Fully customise each section to fit the needs of your business.
Companion Workbook: Step-by-step guidance for completing each section.
SOP Template
Organise your business operations with our SOP Template, written for efficiency and clarity. This template + training offers a structured and straightforward approach to documenting Standard Operating Procedures (SOPs), ensuring consistency and quality across your business.
Includes:
SOP Template: Fully customise each section to fit the needs of your business.
Companion Workbook: Step-by-step guidance for completing each section.
Client Concierge Email Templates
Elevate your business communications with our prewritten templates, a comprehensive swipe file of email templates designed to streamline and maintain a consistent, professional, and effective approach in every email you send.
This swipe file includes 38 email templates, tailored for administrative, service, and sales communications.
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Quote
Invoice Reminder (before due)
Friendly Payment Reminder
Invoice Overdue - 7 days
Invoice Overdue - 14 days
Invoice Overdue - 21 days
Invoice Overdue - 30 days
Final Notice of Debt Collection
Change Request
Meeting Request
Appointment Confirmation
Post Consultation Recap
Meeting Rescheduling
Out of Office Notification
Change of Contact Information
Apology Email
Resolution Email
Initial Enquiry - Accepted
Initial Enquiry - Declined
Follow-Up After Initial Contact
Proposal Sent
Follow-Up After Proposal Sent
Response to Proposal Ghosting
Response to Proposal Rejection
Contract Signing
Welcome New Client
Introduction of Team Members
Project Update
Deadline Reminder
Milestone Achievement
Service Completion Notification
Feedback/Review Request
Client Post-Project Follow-Up
New Product/Service Announcement
Special Offer or Discount
Follow-Up After Sales Pitch
Referral Request
Upselling/Cross-Selling
SEO101 eBook
Boost Your Website's Visibility, Traffic, and Conversions in 7 Days.
SEO101 will equip you with the essential skills and knowledge to expand your website's search engine rankings and drive organic traffic.
It’s one thing to have amazing products and services, have stellar blog posts and great photos - it’s another thing to have people find you and buy from you.
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Technical SEO Setup - Laying the Foundation for Success
Content SEO - Crafting Compelling Content That Captures Attention
On-Page SEO - Optimising Your Content for Discoverability
Off-Page SEO - Expanding Your Reach and Building Authority
E-Commerce SEO - Optimising Your Store for Sales
Local SEO - Dominate Your Local Search Results
International SEO - Targeting Global Markets