Our Approach To Website Design And Development Is Different

Building a website for your business can be an overwhelming task. With so many factors to consider and options available, it's easy to get lost in the noise of all the possible solutions. At Gem Media, we strive to simplify this process by offering our unique approach when it comes to designing and developing websites for businesses like yours — taking into account both user experience as well as design elements. By finding out more about who you are and what you do, we tailor an individual solution that is specifically designed to meet your needs - no cookie-cutter decisions here!

Our unique approach combines sophisticated web technologies with creative visual designs, allowing us to create stylish sites that work hard for our clients. Through this blog post, we'll explore how our approach makes us different from other web design companies.

No proprietary systems

We value transparency and independence for our clients and do not use any proprietary CRM systems to host your website. Instead, we set up a suite of easy-to-use tools that suit how you want to do business.

We educate you on all the options

You deserve to have peace of mind when it comes down to your business’s digital assets. That is why we are always here for you and will walk through every option so that there are no surprises along the way. We are partners with a handful of the best-in-industry tools like Shopify, Squarespace and WordPress and walk you through how to choose which option would suit you.

Full ownership and access

We don’t hide anything from you. You get all your logins and passwords so you have full control, access and ownership of your data analytics, content, domain, email address, hosting - everything.

Protection where you need it

We respect your need to investigate and DIY to make something your own. To protect your investment, we take some measures to cloak certain features or menus on your site but it’s precautionary to ensure you don’t tweak a setting and break a portion of your site.

Maintenance and support options

We offer maintenance plans in case you aren’t tech-savvy so you’ll get the support you need if you don’t wish to manage your site by yourself. We get that you are busy so we created a range of maintenance plans from basic updates and metrics reports to full end-to-end security, updates, optimisation and testing services to keep your website in top-performing shape.


Need help on your next website project? Book a no-obligation free call to chat about your business needs and goals and how we can help you get there.


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